About Us

Military service

Timothy Ray Hardison served the United States Army for 38 years, beginning with 18 years in the Reserve Forces and transitioning to full Active Duty service following the attacks of September 11, 2001. He served as an Army Strategist (Functional Area 59) embedded within Geographic Command Headquarters, advising senior and executive military leadership on strategic planning, coalition partnership development, and program portfolio management across multiple combatant commands. He retired in April 2021 at the rank of Senior Non-Commissioned Officer.

Career command assignments include:

• U.S. Army Central Command (CENTCOM), Tampa, FL (2011–2015): Military Advisor and Change Management Consultant. Established annual strategic planning processes linking IT and business strategy for DoD Coalition Partnership programs; originated Afghanistan’s Ministry of Defense five-year strategic plan for human capital development.
• U.S. Army Space and Missile Defense Command (SMDC), Huntsville, AL (2015–2018): Chief, Initiatives and Integration Branch. Led strategic communications, organizational change management, and metrics-driven performance reporting for the Commanding General’s AMD Integrator role.
• U.S. Army Pacific (USARPAC), Fort Shafter, HI (2018–2019): Strategic Planner / Deputy Director, Future Operations. Led training exercises involving 800+ personnel; established protocols for privacy compliance, PII risk management, and IT audit readiness.
• U.S. Army Japan (USARJ), Camp Zama, Japan (2019–2021): Chief, Strategic Effects Division. Directed a Project Management Office overseeing a portfolio of programs, projects, and IT modernization initiatives, with dashboards and KPIs for 12 senior leaders.

Healthcare leadership

Prior to full-time Active Duty service, Timothy built a 15-year career in direct healthcare administration and social services leadership within South Carolina’s Medicaid-eligible system, a background that directly informs VFWC’s clinical compliance model and individualized treatment plan framework.

• South Carolina Department of Mental Retardation (1995–1997): Qualified Mental Retardation Professional (QMRP) and program supervisor for Medicaid-eligible initiatives for adult residential clients in Florence, SC.
• Family Resources Inc. (1997–1999): Director of Program Evaluation and Quality Assurance, Beaufort, SC, overseeing Medicaid eligibility assessments, regulatory compliance reporting, and therapeutic programming.
• South Carolina Department of Social Services (1999–2005): Regional Social Service Supervisor, Florence, SC, supervising multi-disciplinary social work teams and Individual Treatment Plan Teams statewide, the direct operational predecessor to VFWC’s IMTP model.

This decade and a half of on-the-ground healthcare administration, navigating Medicaid compliance, supervising individualized treatment teams, and managing outcomes-focused programs, is foundational to VFWC’s clinical operating model.

VA FMP program experience

Timothy brings four years of direct, practitioner-level experience processing VA Foreign Medical Program (FMP) insurance claims, achieving and sustaining a 90% first-time acceptance rate. This operational expertise is VFWC’s most critical competitive differentiator: it is not theoretical familiarity with FMP requirements. It is built from hands-on claim construction, documentation strategy, and adjudication experience.

The FMP bureaucratic maze has historically been the single greatest barrier between service-connected veterans living abroad and the healthcare they have earned. Most providers outside the U.S. lack the Federal Employer Identification Numbers required for VA payment. Claims submitted without proper documentation of medical necessity, service connection, and clinical outcomes are routinely denied.

VFWC solves this systemically. By acting as the billing entity for its network of Thai healthcare providers, VFWC manages FMP claim submission on behalf of every provider in its Community Care Network. That 90% first-submission acceptance rate sets the performance standard every VFWC claims coordinator is trained against.

Program management, technology, and data science

Timothy’s professional credentials span program management, enterprise IT, data science, and cybersecurity, the disciplines that underpin VFWC’s technology-integrated clinical model, VA compliance infrastructure, and data-driven IMTP framework.

• Prime Technical Services Inc., Senior IT Program Manager (2021): enterprise IT programs including ServiceNow implementations and audits for DoD, CMS, and HIPAA compliance.
• U.S. Department of State, Bureau of Intelligence and Research (2024): Intelligence Product Analyst, Arlington, VA, supporting executive decision-making for the Secretary of State.
• University of West Florida Scholarship for Service (SFS) recipient, a program administered by the NSA’s National Cryptologic School and supported by CISA, the FBI, NIST, and NSF.